Update - Our team continues to work closely with our email provider to fully resolve the remaining intermittent delivery failures. While we've seen continued improvement in delivery rates since yesterday, we're not yet at the full resolution.

We'll continue our close monitoring throughout the day and will share updates as we have more information.
Thank you for your continued patience as we work to get this fully resolved.

Dec 04, 2025 - 13:25 EST
Monitoring - We're continuing to monitor email deliverability to Yahoo-based addresses. While some messages are now being delivered successfully, intermittent failures are still occurring.

We're actively working with our email provider to confirm full recovery and understand the remaining delays. These types of issues can take some time to fully stabilize, which is consistent with similar situations we've seen in the past.

We'll continue to monitor closely and will share another update in the morning. Thank you for your understanding while we get this fully resolved.

Dec 03, 2025 - 18:21 EST
Investigating - We are currently investigating issues affecting email deliverability to Yahoo-based email addresses. This may impact all email types except OTP login codes, which continue to function normally.
Our team is working to identify the root cause and will provide updates as soon as more information is available.
Thank you for your patience while we work to resolve this.

Dec 03, 2025 - 10:46 EST
teachable.com Operational
developers.teachable.com Operational
Accepting & Processing Payments Operational
90 days ago
99.99 % uptime
Today
Affirm Operational
90 days ago
100.0 % uptime
Today
Afterpay Operational
90 days ago
100.0 % uptime
Today
BackOffice Operational
90 days ago
100.0 % uptime
Today
Custom Payment Gateway Operational
90 days ago
100.0 % uptime
Today
Klarna Europe Operational
90 days ago
99.99 % uptime
Today
Monthly Payment Gateway Operational
90 days ago
100.0 % uptime
Today
teachable:pay Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
90 days ago
100.0 % uptime
Today
Stripe.js Operational
90 days ago
100.0 % uptime
Today
Stripe Checkout.js Operational
90 days ago
100.0 % uptime
Today
Stripe Dashboard Operational
90 days ago
100.0 % uptime
Today
Student Experience Operational
90 days ago
98.59 % uptime
Today
Checkout Operational
90 days ago
91.58 % uptime
Today
Circle Community Operational
90 days ago
100.0 % uptime
Today
Content Delivery Operational
90 days ago
100.0 % uptime
Today
iOS Application Operational
90 days ago
100.0 % uptime
Today
Video Playback Operational
90 days ago
100.0 % uptime
Today
Community Operational
90 days ago
100.0 % uptime
Today
Managing your School Operational
Affiliates Operational
Coaching Operational
Course Building Operational
Custom Domains Operational
Digital Downloads Operational
Memberships Operational
Product Administration Operational
Product Bundles Operational
Reporting Operational
Styling your School Operational
User Management Operational
Video Uploading Operational
Account Operational
Log In Operational
Google SSO Operational
Teachable Accounts Operational
Amazon Web Services (AWS) Operational
Cloudfront Operational
EC2 Operational
Elasticache Operational
Elasticsearch Operational
ELB Operational
Lambda Operational
Route53 Operational
EKS Operational
ECS Operational
S3 Operational
Third Party Services Operational
90 days ago
99.99 % uptime
Today
Cloudflare API Operational
90 days ago
100.0 % uptime
Today
Cloudflare SSL Certificate Provisioning Operational
90 days ago
100.0 % uptime
Today
Cloudflare Argo Smart Routing Operational
90 days ago
100.0 % uptime
Today
Cloudflare API Shield Operational
90 days ago
100.0 % uptime
Today
Cloudflare Bot Management Operational
90 days ago
99.93 % uptime
Today
Chargebee API Operational
90 days ago
100.0 % uptime
Today
Zoom Meetings Operational
90 days ago
100.0 % uptime
Today
Mailgun API Operational
90 days ago
100.0 % uptime
Today
Mailgun SMTP Operational
90 days ago
100.0 % uptime
Today
Mailgun - Outbound Email Delivery Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Identity & Security Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud Networking Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud DNS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 15, 2025

No incidents reported today.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
Resolved - Custom code block behavior has remained stable following the fix. We will continue routine monitoring, but no further impact is expected. Thank you for your patience.
Dec 12, 15:51 EST
Monitoring - The fix has been deployed, and custom code block behavior has been restored. We’ll continue monitoring to ensure ongoing stability.
Dec 12, 15:37 EST
Identified - Custom code blocks are currently being sanitized by our security tooling, which may affect expected behavior. We’ve identified the issue and are actively applying a fix. We’ll provide updates as remediation progresses.
Dec 12, 14:48 EST
Resolved - Between 11:00 AM and 12:05 PM ET, Teachable experienced a disruption that resulted in downstream platform instabilities and parts of the app being potentially inaccessible during this window.

This was the result of a security-related incident. Our automated protection controls engaged as designed and successfully mitigated the attack. The platform is now operating normally. Thank you for your patience, and apologies for any inconvenience caused.

Dec 12, 12:50 EST
Monitoring - We’ve confirmed that elevated traffic contributed to the earlier instability. Performance has improved, and we are actively monitoring to ensure stability is fully restored.
Dec 12, 12:34 EST
Investigating - We are experiencing intermittent platform instability resulting in degraded performance and elevated error rates. The underlying cause is not yet identified, and the team is actively investigating across multiple systems. Mitigation efforts are underway, and updates will be shared as more information becomes available.
Dec 12, 12:28 EST
Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Resolved - Incident Summary
Between 4:50am and 5:10am ET, Teachable experienced a brief period of unavailability. During this time, some visitors were unable to access teachable.com and related domains.

What Happened
A widespread outage at our upstream network provider, Cloudflare, temporarily disrupted traffic to Teachable. Because we route traffic through Cloudflare for security and performance, their outage prevented requests from reaching our platform.

Impact
Users may have encountered errors or been unable to load Teachable during the 20-minute window.

Resolution
Cloudflare resolved the issue, and access to Teachable was fully restored. No action was required from users, and all systems have remained stable since.

Reference
For transparency, Cloudflare’s public incident report is available here: Cloudflare Incident Report

Dec 5, 05:30 EST
Dec 4, 2025

Unresolved incident: Email Deliverability Issues to Yahoo Addresses.

Dec 3, 2025
Resolved - This incident has been resolved.
Dec 3, 10:49 EST
Update - Our team has successfully shipped a fix that resolves the issue impacting selling to students in Taiwan. Billing addresses in Taiwan are now fully supported again, and transactions should process as expected. We’ll continue to monitor performance closely to ensure stability.
Oct 27, 16:34 EDT
Monitoring - Monitoring - Our team has successfully shipped a fix that resolves the issue impacting selling to students in Taiwan. Billing addresses in Taiwan are now fully supported again, and transactions should process as expected. We’ll continue to monitor performance closely to ensure stability.
Oct 27, 16:34 EDT
Update - Investigating - Our team has begun testing a fix to resolve the root cause of the problem. We're working as quickly as we can to release the fix to unblock selling support for students in Taiwan. We expect the fix to go live no later than during the week of the 27th. We appreciate your patience and understanding.
Oct 17, 15:24 EDT
Investigating - Our team has identified the root cause of problem that is impacting our platform’s ability to support selling to students in Taiwan, and is working as quickly as possible to test and deploy a fix. We appreciate your patience and understanding.
Oct 13, 16:58 EDT
Update - Upate 10/13: Our team has identified an issue that is impacting our platform’s ability to support selling to students in Taiwan. As a result, Taiwan will not be available as a supported country for a billing address. We’re working as quickly as possible to investigate and resolve the issue. Thank you for your patience.
Oct 13, 16:41 EDT
Identified - Our team has identified an issue that is impacting our platform’s ability to support selling to students in Taiwan. As a result, Taiwan will not be available as a supported country for a billing address. We’re working as quickly as possible to investigate and resolve the issue. Thank you for your patience.
Oct 2, 15:06 EDT
Dec 2, 2025
Resolved - Between 3:07 PM and 3:20 PM ET, Teachable experienced a disruption that resulted in approximately 20% of page loads failing. This was the result of a security-related incident. Our automated protection controls engaged as designed and successfully mitigated the attack. The platform is now operating normally.
Dec 2, 15:15 EST
Dec 1, 2025

No incidents reported.