Teachable Status

Video Playback Issues Related to Video Player Partner Outage

Update - We’ve identified intermittent video playback issues primarily impacting customers in Singapore. We’re actively working with their technical support team and will share updates as more information becomes available.
Jan 16, 2026 - 11:48 EST

Identified - We’re currently experiencing video playback issues due to an outage affecting our video player partner in certain geographic regions. We’re actively working with their technical support team and will share updates as more information becomes available.
Jan 16, 2026 - 11:12 EST

Uptime over the past 90 days. View historical uptime.

teachable.com Operational

developers.teachable.com Operational

Accepting & Processing Payments Operational

90 days ago

100.0 % uptime

Today

Affirm Operational

90 days ago

100.0 % uptime

Today

Afterpay Operational

90 days ago

100.0 % uptime

Today

BackOffice Operational

90 days ago

100.0 % uptime

Today

Custom Payment Gateway Operational

90 days ago

100.0 % uptime

Today

Klarna Europe Operational

90 days ago

100.0 % uptime

Today

Monthly Payment Gateway Operational

90 days ago

100.0 % uptime

Today

teachable:pay Operational

90 days ago

100.0 % uptime

Today

Stripe API Operational

90 days ago

100.0 % uptime

Today

Stripe.js Operational

90 days ago

100.0 % uptime

Today

Stripe Checkout.js Operational

90 days ago

100.0 % uptime

Today

Stripe Dashboard Operational

90 days ago

100.0 % uptime

Today

Student Experience Degraded Performance

90 days ago

99.98 % uptime

Today

Checkout Operational

90 days ago

99.93 % uptime

Today

Circle Community Operational

90 days ago

100.0 % uptime

Today

Content Delivery Operational

90 days ago

100.0 % uptime

Today

iOS Application Operational

90 days ago

100.0 % uptime

Today

Video Playback Degraded Performance

90 days ago

100.0 % uptime

Today

Community Operational

90 days ago

100.0 % uptime

Today

Managing your School Operational

Affiliates Operational

Coaching Operational

Course Building Operational

Custom Domains Operational

Digital Downloads Operational

Memberships Operational

Product Administration Operational

Product Bundles Operational

Reporting Operational

Styling your School Operational

User Management Operational

Video Uploading Operational

Account Operational

Google SSO Operational

Teachable Accounts Operational

Amazon Web Services (AWS) Operational

Cloudfront Operational

EC2 Operational

Elasticache Operational

Elasticsearch Operational

ELB Operational

Lambda Operational

Route53 Operational

EKS Operational

ECS Operational

S3 Operational

Third Party Services Operational

90 days ago

99.99 % uptime

Today

Cloudflare API Operational

90 days ago

100.0 % uptime

Today

Cloudflare SSL Certificate Provisioning Operational

90 days ago

100.0 % uptime

Today

Cloudflare Argo Smart Routing Operational

90 days ago

100.0 % uptime

Today

Cloudflare API Shield Operational

90 days ago

100.0 % uptime

Today

Cloudflare Bot Management Operational

90 days ago

99.93 % uptime

Today

Chargebee API Operational

90 days ago

100.0 % uptime

Today

Zoom Meetings Operational

90 days ago

100.0 % uptime

Today

Mailgun API Operational

90 days ago

100.0 % uptime

Today

Mailgun SMTP Operational

90 days ago

100.0 % uptime

Today

Mailgun - Outbound Email Delivery Operational

90 days ago

100.0 % uptime

Today

Google Cloud Platform Identity & Security Operational

90 days ago

100.0 % uptime

Today

Google Cloud Platform Google Cloud Networking Operational

90 days ago

100.0 % uptime

Today

Google Cloud Platform Google Cloud DNS Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 31, 2026

No incidents reported today.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

Delay in payouts for some creators using the teachable:pay gateway

Resolved - This incident has been resolved.
Jan 23, 18:49 EST

Monitoring - A fix has been implemented and we are monitoring the results. We expect to transfer all delayed earnings within 12 hours.
Jan 23, 09:55 EST

Investigating - We've identified a delay in transferring earnings to some Stripe Express accounts this morning. Our team is investigating and will update as soon as a solution is in place.
Jan 23, 09:34 EST

Latency with Background Jobs

Resolved - This incident has been resolved.
Jan 23, 14:00 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 23, 12:46 EST

Identified - Our team has identified an issue leading to high latency in background jobs across the platform. You may see some delays We are actively working to resolve this issue and deploy a fix as quickly as possible. We apologize for the inconvenience and thank you for your patience.
Jan 23, 12:41 EST

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

Limited payment options available for some regions

Resolved - Open Exchange Rates has restored service and currency conversion is now functioning normally.

Buy Now, Pay Later (BNPL) options are once again available for all supported regions.

Thank you for your patience.
Jan 18, 20:20 EST

Update - We have deployed a fix to ensure checkout pages load correctly while Open Exchange Rates continues to experience issues.

Buy Now, Pay Later (BNPL) options such as Klarna will remain temporarily unavailable for affected regions (SEK, NOK, DKK, CZK) until Open Exchange Rates fully restores service.

We will continue to monitor and provide updates as the situation progresses. For more information on the status of the Open Exchange Rates incident please visit their status page https://status.openexchangerates.org/.
Jan 17, 16:18 EST

Update - Our currency exchange partner, Open Exchange Rates, has reported partial service restoration following an upstream incident that caused missing currency data. As a result we found a small number of buyers from the impacted countries were unable to load the checkout page. Specifically, we found Krone (SEK, NOK, DKK, CZK) based currencies were primarily impacted. As Open Exchange Rates continues to resolve the issue we fully expected our systems to perform as expected. For more information on the status of the Open Exchange Rates incident please visit their status page https://status.openexchangerates.org/.
Jan 17, 09:20 EST

Update - Update: Our currency exchange partner, Open Exchange Rates, has reported partial service restoration following an upstream incident that caused missing currency data. As a result we found a small number of buyers from the impacted countries were unable to load the checkout page. Specifically, we found Krone (SEK, NOK, DKK, CZK) based currencies were primarily impacted. As Open Exchange Rates continues to resolve the issue we fully expected our systems to perform as expected. For more information on the status of the Open Exchange Rates incident please visit their status page https://status.openexchangerates.org/.
Jan 17, 09:19 EST

Monitoring - Open Exchange Rates has reported partial service restoration following an upstream incident that caused missing currency data. Some currencies may still be unavailable, which may impact Buy Now, Pay Later providers. We are monitoring the situation as the vendor works toward full resolution.
Jan 17, 08:45 EST

Identified - An upstream issue with the Open Exchange Rates API is causing intermittent errors in our application and may impact Buy Now, Pay Later providers.
Jan 17, 08:44 EST

Jan 17, 2026