Resolved -
Our team has resolved the issue where users were unable to access the platform. We apologize for the disruption and thank you for your patience.
Feb 10, 15:07 EST
Monitoring -
The platform access issue has resolved, and we're currently monitoring the results to ensure everything is working as expected. Thank you for your patience.
Feb 10, 14:39 EST
Investigating -
Our team has identified an issue resulting in the inability to access the Teachable platform for both creators and students. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.
Feb 10, 14:27 EST
Resolved -
Our team has resolved an issue resulting in coaching and downloads not being accessible for students. We apologize for the disruption and thank you for your patience.
Feb 5, 21:54 EST
Identified -
The issue has been identified and our team is in the process of deploying a fix and expect this to be resolved shortly. We apologize for the inconvenience and thank you for your patience.
Feb 5, 21:00 EST
Investigating -
Our team has identified an issue resulting in the inability to access coaching and downloadable products. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.
Feb 5, 20:27 EST
Resolved -
Our team has resolved the issue impacting payout reporting and new payouts will appear in your Sales > Payouts menu as expected. We apologize for the disruption and thank you for your patience.
Feb 4, 12:20 EST
Monitoring -
We have resolved the issue impacting payout reporting and new payouts will appear in your Sales > Payouts menu as expected.
Our team is working to update the reporting to reflect impacted payouts that took place between 1/29 and 02/03.
Feb 3, 12:49 EST
Investigating -
We have identified an inconsistency in teachable:pay payouts reporting between the Teachable Admin 'Payouts' page and your Stripe Express account. There has been no impact to the actual flow of funds.
For the most up-to-date reporting on your payouts, please navigate directly to your Stripe Express account while we resolve this issue.
Feb 2, 17:45 EST