Resolved -
The domain routing issue that was preventing creators and students from accessing their community has been resolved. Creators and students should be able to access communities as expected. We apologize for any inconvenience this may have caused.
Oct 29, 20:12 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 29, 19:49 EDT
Investigating -
We’re currently experiencing a service disruption with our Community product. Our team is working to identify the root cause and implement a solution. Creators and their students may be experiencing an inability to access their Community.
Oct 29, 16:52 EDT
Completed -
The scheduled maintenance has been completed.
Oct 29, 20:00 EDT
Update -
Maintenance is still in progress. The majority of schools with custom domains are available and we expect all remaining schools to become available within the next three hours.
Oct 29, 12:32 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 07:00 EDT
Scheduled -
Scheduled maintenance is currently in progress. Schools with custom domains are coming back online as we finish migrating between SSL certificate providers. We will provide updates as necessary.
Oct 29, 06:57 EDT
Completed -
The scheduled maintenance has been completed.
Oct 29, 06:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 05:00 EDT
Scheduled -
Schools with custom domains will be temporarily unavailable between 5:00 AM and 6:30 AM US Eastern Time on Tuesday, October 29 while custom domain system updates are underway.
Oct 28, 14:21 EDT