Monitoring - We have resolved the issue impacting payout reporting and new payouts will appear in your Sales > Payouts menu as expected.
Our team is working to update the reporting to reflect impacted payouts that took place between 1/29 and 02/03.
Feb 03, 2026 - 12:49 EST
Investigating - We have identified an inconsistency in teachable:pay payouts reporting between the Teachable Admin 'Payouts' page and your Stripe Express account. There has been no impact to the actual flow of funds.
For the most up-to-date reporting on your payouts, please navigate directly to your Stripe Express account while we resolve this issue.
Feb 02, 2026 - 17:45 EST
Resolved -
This incident has been resolved.
Jan 23, 18:49 EST
Monitoring -
A fix has been implemented and we are monitoring the results. We expect to transfer all delayed earnings within 12 hours.
Jan 23, 09:55 EST
Investigating -
We've identified a delay in transferring earnings to some Stripe Express accounts this morning. Our team is investigating and will update as soon as a solution is in place.
Jan 23, 09:34 EST
Resolved -
This incident has been resolved.
Jan 23, 14:00 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 23, 12:46 EST
Identified -
Our team has identified an issue leading to high latency in background jobs across the platform. You may see some delays We are actively working to resolve this issue and deploy a fix as quickly as possible. We apologize for the inconvenience and thank you for your patience.
Jan 23, 12:41 EST