Resolved -
This incident has been resolved.
Dec 3, 13:21 EST
Monitoring -
We're monitoring a delay in payouts for some creators leveraging Teachable's Payment Gateways. Stripe (our underlying payment provider) notified us of an unexpected delay affecting payouts on 11/29 to our European payout accounts. We expect all payment delays to be resolved by Tuesday, 12/3.
Nov 29, 12:30 EST
Identified -
We've identified a delay in payouts for some creators leveraging Teachable's Payment Gateway. Our team is working as quickly as possible on a fix. We understand the importance of this situation and are taking it very seriously. We'll share an update as soon as possible.
Nov 28, 17:29 EST