Monitoring - A fix has been implemented and we are monitoring the results.
Jun 16, 2026 - 17:05 EDT
Identified - We've identified an issue causing file previews to display an incorrect placeholder document rather than the uploaded file. Our team is actively investigating and we'll post an update as soon as we have more information.
Jun 16, 2026 - 15:59 EDT
Resolved -
This incident has been resolved.
Jun 12, 13:16 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 12, 11:59 EDT
Identified -
The issue has been identified and a fix is being implemented.
Jun 12, 10:17 EDT
Investigating -
Our team has identified an issue resulting in [ex: widespread] platform outages. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.
Jun 12, 09:59 EDT
Resolved -
Our team has resolved an issue resulting in incorrect school plan information and feature access issues that lasted 1 hour and 22 minutes. During that timeframe, school admins would have had issues accessing certain features. We apologize for the disruption and thank you for your patience.
Jun 4, 21:31 EDT
Monitoring -
A fix has been deployed, and we're currently monitoring the results to ensure everything is working as expected. Thank you for your patience.
Jun 4, 21:02 EDT
Investigating -
Our team has identified an issue resulting in incorrect school plans information and feature access issues. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.
Jun 4, 20:34 EDT