File upload issues with Dropbox and Google Drive
Monitoring - Due to outages with our file upload integration service, FileStack, Dropbox file uploads continue to experience intermittent failures. Currently, uploading files directly from a device, Microsoft One Drive, and Google Drive is working as expected so we’re recommending these methods at this time. We’re continuing to monitor performance and will provide an update as Dropbox file upload returns to normal operations
Mar 04, 2025 - 10:34 EST
Update - We're investigating reported errors with file upload via Dropbox, Google Drive, and Microsoft One Drive. Uploading files from your own device is working as expected so please use this method for file upload at this time.
Mar 03, 2025 - 16:04 EST
Investigating - We’re investigating errors with file upload via Dropbox and Google Drive, please use one of other supported methods at this time as we diagnose the potential issue
Mar 03, 2025 - 15:41 EST
Uptime over the past 90 days. View historical uptime.
teachable.com Operational
developers.teachable.com ? Operational
Accepting & Processing Payments Operational
90 days ago
100.0 % uptime
Today
Affirm Operational
90 days ago
100.0 % uptime
Today
Afterpay Operational
90 days ago
100.0 % uptime
Today
BackOffice Operational
90 days ago
100.0 % uptime
Today
Custom Payment Gateway Operational
90 days ago
100.0 % uptime
Today
Klarna Europe Operational
90 days ago
100.0 % uptime
Today
Monthly Payment Gateway Operational
90 days ago
100.0 % uptime
Today
teachable:pay Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
90 days ago
100.0 % uptime
Today
Stripe.js Operational
90 days ago
100.0 % uptime
Today
Stripe Checkout.js Operational
90 days ago
100.0 % uptime
Today
Stripe Dashboard Operational
90 days ago
100.0 % uptime
Today
Student Experience Operational
90 days ago
99.97 % uptime
Today
Checkout Operational
90 days ago
99.97 % uptime
Today
Circle Community Operational
90 days ago
99.97 % uptime
Today
Content Delivery Operational
90 days ago
99.97 % uptime
Today
iOS Application Operational
90 days ago
99.97 % uptime
Today
Video Playback ? Operational
90 days ago
99.97 % uptime
Today
Community Operational
90 days ago
99.97 % uptime
Today
Managing your School Degraded Performance
Affiliates Operational
Coaching Operational
Course Building Degraded Performance
Digital Downloads Degraded Performance
Memberships Operational
Product Administration Degraded Performance
Product Bundles Operational
Reporting Operational
Styling your School Operational
User Management Operational
Video Uploading ? Degraded Performance
Account Operational
Log In Operational
Google SSO Operational
Teachable Accounts Operational
Amazon Web Services (AWS) ? Operational
Cloudfront Operational
EC2 Operational
Elasticache Operational
Elasticsearch Operational
ELB Operational
Lambda Operational
Route53 Operational
EKS Operational
ECS Operational
S3 Operational
Third Party Services ? Operational
90 days ago
100.0 % uptime
Today
Cloudflare API Operational
90 days ago
100.0 % uptime
Today
Cloudflare SSL Certificate Provisioning Operational
90 days ago
100.0 % uptime
Today
Cloudflare Argo Smart Routing Operational
90 days ago
100.0 % uptime
Today
Cloudflare API Shield Operational
90 days ago
100.0 % uptime
Today
Cloudflare Bot Management Operational
90 days ago
100.0 % uptime
Today
Chargebee API Operational
90 days ago
100.0 % uptime
Today
Zoom Meetings Operational
90 days ago
100.0 % uptime
Today
Mailgun API Operational
90 days ago
100.0 % uptime
Today
Mailgun SMTP Operational
90 days ago
100.0 % uptime
Today
Mailgun - Outbound Email Delivery Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 18, 2025

No incidents reported today.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025
Latency with Earnings Calculations and Teachable:Pay payouts on March 4
Resolved - This incident has been resolved.
Mar 5, 17:43 EST
Monitoring - We've pushed a fix and are monitoring the issue causing latency in our earnings calculations appearing within the Teachable application and a related delay in payouts for some creators leveraging Teachable's Payment Gateway. The delay would have impacted payouts that were scheduled for March 4th.

We’ve identified the root cause and are implementing a fix to resolve the latency with earnings calculations and resume normal payout cadence. We expect all outstanding payouts to be completed by March 5.

There is no impact to student-facing functionality or sales-related experiences. All sales and transactions occurring during this time period will pay out successfully once we’ve remediated this delay.
Mar 4, 15:19 EST
Investigating - We've identified an issue causing latency in our earnings calculations appearing within the Teachable application and a related delay in payouts for some creators leveraging Teachable's Payment Gateway. The delay may impact payouts that are scheduled for March 4th. Our team is working as quickly as possible on a fix.
Mar 4, 13:10 EST
Mar 4, 2025

Unresolved incident: File upload issues with Dropbox and Google Drive.

← Incident History Powered by Atlassian Statuspage