Investigating - We’ve identified an issue impacting the April 1st payout for some schools on the Monthly Payment Gateway, as well as some Affiliate and Author users.
We apologize for the disruption and are working to resolve the problem and resend the impacted payouts as soon as possible.
Apr 02, 2026 - 10:52 EDT
Resolved -
This issue is now resolved. We apologize for the disruption and thank you for your patience.
Mar 31, 17:54 EDT
Monitoring -
A fix has been deployed, and we're currently monitoring the results to ensure everything is working as expected. Thank you for your patience.
Mar 31, 16:29 EDT
Identified -
Our team has identified an issue leading to intermittent unavailability, as well as slow load times across the platform. We are actively working to resolve this issue and deploy a fix as quickly as possible. We apologize for the inconvenience and thank you for your patience.
Mar 31, 15:33 EDT
Investigating -
Our team has identified an issue leading to intermittent unavailability, as well as slow load times across the platform. We are actively working to resolve this issue and deploy a fix as quickly as possible. We apologize for the inconvenience and thank you for your patience.
Mar 31, 14:22 EDT
Resolved -
This issue is now resolved. We apologize for the disruption and thank you for your patience.
Mar 31, 16:28 EDT
Monitoring -
A fix has been deployed, and we're currently monitoring the results to ensure everything is working as expected. Thank you for your patience.
Mar 31, 12:24 EDT
Investigating -
Our team has identified an issue leading to intermittent unavailability, as well as slow load times across the platform. We are actively working to resolve this issue and deploy a fix as quickly as possible. We apologize for the inconvenience and thank you for your patience.
Mar 31, 11:35 EDT
Resolved -
This issue has ben resolved and videos can now be uploaded for users in all regions.
Mar 30, 13:16 EDT
Monitoring -
We are aware of intermittent file upload issues affecting users in the Asia-Pacific region. Video uploads may appear stuck during the encoding phase. The issue has been identified with a third-party service provider and we are actively monitoring
Mar 26, 17:48 EDT