Our team has resolved an issue resulting in students being unable to complete lessons using the "Click and continue" button on the web that lasted 4 hours. During that timeframe, users would have been unable to move on to the next lesson, and course progress and completion may not have been recorded. We apologize for the disruption and thank you for your patience.
Posted Nov 11, 2026 - 20:18 EST
Investigating
We're investigating an issue where students can't complete lessons using the "Click and continue" button. As a result, students may be unable to move to the next lesson, and course progress and completion may not be recorded.
Workaround: In courses without compliance requirements, students can still reach the next lesson by selecting it from the side menu. In courses that require lessons to be completed in order, there is currently no workaround. The mobile app is not affected, so students can complete lessons and continue thei courses normally through the app.
Our team is actively working on a fix, and we'll share an update as soon as we have more information.
Posted Nov 11, 2026 - 18:37 EST
This incident affected: Student Experience (Content Delivery).