Degraded performance for downloaded course certificates
Incident Report for Teachable
Resolved
This incident has been resolved.
Posted Feb 23, 2024 - 15:55 EST
Monitoring
A fix has been implemented and we are monitoring.
Posted Feb 23, 2024 - 11:56 EST
Identified
We've identified the root cause and are working on a resolution.
Posted Feb 23, 2024 - 10:22 EST
Update
We're continuing to investigate this issue.
Posted Feb 22, 2024 - 17:58 EST
Investigating
Some certificates are unable to be opened after being downloaded. We are investigating the issue.
Posted Feb 22, 2024 - 10:06 EST