Intermittent checkout failures

Incident Report for Teachable

Resolved

This incident has been resolved.

Posted Sep 15, 2022 - 17:21 EDT

Monitoring

Fix deployed, seems to have improved but we are currently monitoring situation.

Posted Sep 15, 2022 - 16:49 EDT

Update

PayPal and Custom Payment Gateway-related checkouts are affected. All others are fine.

Posted Sep 15, 2022 - 16:17 EDT

Identified

We are aware of some failures in student checkout, currently resolving

Posted Sep 15, 2022 - 16:06 EDT

This incident affected: Checking Out / Payment Processing.