Investigating latency

Incident Report for Teachable

Resolved

This incident has been resolved.
Posted Jan 29, 2020 - 20:09 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 29, 2020 - 19:52 EST

Investigating

Our engineering team is investigating the source of some slowness impacting various aspects of our site.

We will provide an update as soon as there's additional information available.
Posted Jan 29, 2020 - 19:16 EST
This incident affected: Third Party Services (Cloudflare API, Cloudflare SSL Certificate Provisioning), Amazon Web Services (AWS) (Cloudfront, EC2, Elasticache, Elasticsearch, ELB, Lambda, Route53, S3), Accepting & Processing Payments (Stripe API, Stripe.js, Stripe Checkout.js), and Managing your School (Video Uploading).