Resolved
This incident has been resolved.
Posted Jan 29, 2020 - 20:09 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 29, 2020 - 19:52 EST
Investigating
Our engineering team is investigating the source of some slowness impacting various aspects of our site.
We will provide an update as soon as there's additional information available.
Posted Jan 29, 2020 - 19:16 EST
This incident affected: Cloudflare Services (Cloudflare Cloudflare API, Cloudflare SSL Certificate Provisioning), Stripe (Stripe API, Stripe Stripe.js, Stripe Checkout.js), Mailgun (mailgun Outbound Delivery, mailgun SMTP), Wistia (Wistia Embeds, Wistia Stats, Wistia Uploads), Styling your School (Code Snippets Editor, Theme Settings, Power Editor), Checking Out / Payment Processing, Student View, Admin Panel, Video Uploading, and Amazon Web Services (AWS) (AWS s3-us-standard, AWS cloudfront, AWS dynamodb-us-east-1, AWS ec2-us-east-1, AWS elasticache-us-east-1, AWS elasticsearch-us-east-1, AWS elb-us-east-1, AWS iam, AWS lambda-us-east-1, AWS route53, AWS sns-us-east-1, AWS sqs-us-east-1).