Investigating Community

Incident Report for Teachable

Resolved

The domain routing issue that was preventing creators and students from accessing their community has been resolved. Creators and students should be able to access communities as expected. We apologize for any inconvenience this may have caused.

Posted Oct 29, 2024 - 20:12 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 29, 2024 - 19:49 EDT

Investigating

We’re currently experiencing a service disruption with our Community product. Our team is working to identify the root cause and implement a solution. Creators and their students may be experiencing an inability to access their Community.

Posted Oct 29, 2024 - 16:52 EDT

This incident affected: Student Experience (Community).