503 errors on videos
Incident Report for Teachable
Resolved
This incident has been resolved.
Posted Aug 09, 2022 - 22:58 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 09, 2022 - 22:39 EDT
Identified
We have determined that the issue is on our upstream provider's side. We are in contact with them as they work toward resolving.
Posted Aug 09, 2022 - 22:08 EDT
Investigating
We're aware of an issue where videos on the platform are returning 503 errors and actively looking into it.
Posted Aug 09, 2022 - 22:05 EDT
This incident affected: Managing your School (Video Uploading).