Intermittent Outage of "Browse products" and "Product Detail" pages

Incident Report for Teachable

Resolved

This issue is resolved. "Browse Products" and "Product Details" pages are fully operational.

Posted Apr 28, 2025 - 15:31 EDT

Monitoring

A fix has been implemented to resolve the partial outage that was preventing users from accessing the "Browse Products" and "Product Details" pages. Customers can expect a fully operational experience. The team will continue to monitor throughout the day to ensure stability.

Posted Apr 28, 2025 - 10:00 EDT

Identified

We are currently investigating an issue preventing users from accessing the "Browse Products" and "Product Details" pages. The team is working as quickly as possible identify and resolve the issue. We will provide updates here as more information becomes available. We apologize for the inconvenience and appreciate your patience.

Posted Apr 28, 2025 - 09:57 EDT

This incident affected: Student Experience (Content Delivery).