Unusually High Processing Queue

Incident Report for Teachable

Resolved

This incident has been resolved.

Posted May 01, 2024 - 13:51 EDT

Monitoring

Our engineering team has deployed a fix and we are monitoring the results.

Posted May 01, 2024 - 11:16 EDT

Investigating

We're experiencing unusually high processing queue latency, which may lead to certain actions like course duplication, CSS changes, and sales notifications taking longer to reflect. We're monitoring and response times are trending towards normal. We expect that all jobs initiated during this latency will process as the queue clears.

Posted May 01, 2024 - 10:24 EDT

This incident affected: Managing your School (Video Uploading).