Significant delays due to processing queue latency

Incident Report for Teachable

Resolved

The incident has been resolved.

Posted May 30, 2022 - 17:06 EDT

Monitoring

We believe the situation has been resolved and are monitoring the results

Posted May 30, 2022 - 16:48 EDT

Identified

The issue has been identified and a fix is underway

Posted May 30, 2022 - 16:45 EDT

Investigating

We're actively investigating an issue with our asynchronous jobs, causing delays in various areas of the platform, particularly user updates and emails. We expect that all jobs initiated during this latency will process as the queue clears.

Posted May 30, 2022 - 16:35 EDT