Issue with School Plans & Feature Access

Incident Report for Teachable

Resolved

Our team has resolved an issue resulting in incorrect school plan information and feature access issues that lasted 1 hour and 22 minutes. During that timeframe, school admins would have had issues accessing certain features. We apologize for the disruption and thank you for your patience.
Posted Jun 04, 2026 - 21:31 EDT

Monitoring

A fix has been deployed, and we're currently monitoring the results to ensure everything is working as expected. Thank you for your patience.
Posted Jun 04, 2026 - 21:02 EDT

Investigating

Our team has identified an issue resulting in incorrect school plans information and feature access issues. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.
Posted Jun 04, 2026 - 20:34 EDT
This incident affected: Managing your School (Product Administration).