Open Exchange Rates has restored service and currency conversion is now functioning normally.
Buy Now, Pay Later (BNPL) options are once again available for all supported regions.
Thank you for your patience.
Posted Jan 18, 2026 - 20:20 EST
Update
We have deployed a fix to ensure checkout pages load correctly while Open Exchange Rates continues to experience issues.
Buy Now, Pay Later (BNPL) options such as Klarna will remain temporarily unavailable for affected regions (SEK, NOK, DKK, CZK) until Open Exchange Rates fully restores service.
We will continue to monitor and provide updates as the situation progresses. For more information on the status of the Open Exchange Rates incident please visit their status page https://status.openexchangerates.org/.
Posted Jan 17, 2026 - 16:18 EST
Update
Our currency exchange partner, Open Exchange Rates, has reported partial service restoration following an upstream incident that caused missing currency data. As a result we found a small number of buyers from the impacted countries were unable to load the checkout page. Specifically, we found Krone (SEK, NOK, DKK, CZK) based currencies were primarily impacted. As Open Exchange Rates continues to resolve the issue we fully expected our systems to perform as expected. For more information on the status of the Open Exchange Rates incident please visit their status page https://status.openexchangerates.org/.
Posted Jan 17, 2026 - 09:20 EST
Update
Update: Our currency exchange partner, Open Exchange Rates, has reported partial service restoration following an upstream incident that caused missing currency data. As a result we found a small number of buyers from the impacted countries were unable to load the checkout page. Specifically, we found Krone (SEK, NOK, DKK, CZK) based currencies were primarily impacted. As Open Exchange Rates continues to resolve the issue we fully expected our systems to perform as expected. For more information on the status of the Open Exchange Rates incident please visit their status page https://status.openexchangerates.org/.
Posted Jan 17, 2026 - 09:19 EST
Monitoring
Open Exchange Rates has reported partial service restoration following an upstream incident that caused missing currency data. Some currencies may still be unavailable, which may impact Buy Now, Pay Later providers. We are monitoring the situation as the vendor works toward full resolution.
Posted Jan 17, 2026 - 08:45 EST
Identified
An upstream issue with the Open Exchange Rates API is causing intermittent errors in our application and may impact Buy Now, Pay Later providers.
Posted Jan 17, 2026 - 08:44 EST
This incident affected: Accepting & Processing Payments (Affirm, Afterpay).