A fix has been deployed, and we're currently monitoring the results to ensure everything is working as expected. Thank you for your patience.
Posted Apr 17, 2025 - 12:49 EDT
Identified
Workaround: If you encounter an error while trying to log in, refreshing the page should allow you to proceed.
Our team is currently applying a fix, and we’ll share another update once it’s fully deployed.
Posted Apr 17, 2025 - 12:26 EDT
Investigating
We are currently investigating an issue that is preventing a subset of users from logging into the platform. Affected users may see errors or experience failed login attempts when trying to access their accounts.
Our engineering team is actively working to identify the root cause and implement a fix. We will provide updates here as more information becomes available.
We apologize for the inconvenience and appreciate your patience.
Posted Apr 17, 2025 - 12:07 EDT
This incident affected: Account (Log In, Google SSO, Teachable Accounts).