Investigating Errors on School Pages

Incident Report for Teachable

Resolved

This incident has been resolved.

Posted Mar 11, 2021 - 11:34 EST

Monitoring

The fix has been implemented and we are monitoring the results.

Posted Mar 11, 2021 - 10:17 EST

Identified

The issue has been identified, we are currently rolling back faulty changes. Access to inaccessible school pages should begin rolling out.

Posted Mar 11, 2021 - 10:00 EST

Investigating

We are currently investigating the issue. Schools may be inaccessible during this time.

Posted Mar 11, 2021 - 09:45 EST

This incident affected: Checking Out / Payment Processing, Student View, Admin Panel, and Video Uploading.