Investigating intermittent downtime

Incident Report for Teachable

Resolved

This incident has been resolved.

Posted Nov 29, 2019 - 08:00 EST

Monitoring

Application is recovering site-wide, still monitoring.

Posted Nov 29, 2019 - 07:48 EST

Update

Site has been restarted and things are starting to recover. Currently monitoring.

Posted Nov 29, 2019 - 07:13 EST

Investigating

Our engineering team is investigating the source of an intermittent downtime impacting the entire site.

We will provide an update as soon as there's additional information available.

Posted Nov 29, 2019 - 07:12 EST

This incident affected: Third Party Services (Cloudflare API, Cloudflare SSL Certificate Provisioning), Amazon Web Services (AWS) (Cloudfront, EC2, Elasticache, Elasticsearch, ELB, Lambda, Route53, S3), Accepting & Processing Payments (Stripe API, Stripe.js, Stripe Checkout.js), and Managing your School (Video Uploading).