Resolved
We've identified and resolved reported issues of high latency on the platform. Some users may have experienced partial platform outages and the need to reload pages multiple times. This issue has been resolved and we're are monitoring the results.
Posted Jul 03, 2024 - 19:43 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 03, 2024 - 19:09 EDT
Identified
The issue has been identified and a fix is being implemented. Thank you for your patience, and please check back here for an update shortly.
Posted Jul 03, 2024 - 18:46 EDT
Update
We are continuing to work on a fix for the current platform outage. Thank you for your patience, and please check back here for an update shortly.
Posted Jul 03, 2024 - 18:23 EDT
Investigating
Our team has identified an issue resulting in widespread platform outages. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.
Posted Jul 03, 2024 - 17:58 EDT
This incident affected: Accepting & Processing Payments (Affirm, Afterpay, BackOffice, Custom Payment Gateway, Klarna Europe, Monthly Payment Gateway, teachable:pay, Stripe API, Stripe.js, Stripe Checkout.js, Stripe Dashboard), Account (Log In, Google SSO, Teachable Accounts), Student Experience (Checkout, Circle Community, Content Delivery, iOS Application, Video Playback, Community), Managing your School (Affiliates, Coaching, Course Building, Digital Downloads, Memberships, Product Administration, Product Bundles, Reporting, Styling your School, User Management, Video Uploading), and developers.teachable.com.